Last updated: May 2026
This Privacy Policy explains how Woodbank Environmental Ltd ("we", "our", "us") collects, uses, and protects your personal data when you visit our website, contact us, or engage us for ecological consultancy services. If you have any questions, you can reach us at info@woodbankenvironmental.co.uk, 6 Trafford Road, Alderley Edge, SK9 7NT, United Kingdom. Company Registration No: 17154171.
We may collect contact details including your name, email address, and phone number, along with any information you share via our enquiry form. We may also collect project-related information such as site address, development type, and ecological details you provide when discussing a project. Basic technical data such as IP address, browser type, and pages visited may also be collected via analytics tools or server logs.
We use the information we collect to respond to your enquiries and project requests, prepare proposals and quotations for ecological consultancy services, and deliver and manage the ecological surveys and assessments you commission. We also use it to improve our website and services, and to maintain records for administration, invoicing, and legal compliance.
Where applicable under UK GDPR, we process your personal data on the basis of consent when you actively choose to contact us, legitimate interests in operating our business and delivering ecological consultancy services, and legal obligations where we are required to retain records for tax, accounting, or regulatory compliance.
We do not sell your personal data. We may share it only where necessary with trusted service providers such as hosting, email, or analytics platforms, professional advisers including legal or accounting professionals, regulatory bodies or statutory consultees where required as part of the planning or ecological assessment process, and authorities or regulators if we are legally required to do so.
We keep your personal data only for as long as is reasonably necessary for the purposes described in this policy, or as required by law — for example, for tax and accounting records. We use reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no method of transmission or storage is completely risk-free.
Depending on your location and applicable law, you may have the right to access the personal data we hold about you, request correction of inaccurate or incomplete data, request deletion of your personal data where it is no longer needed, object to or restrict certain types of processing, and withdraw consent where processing is based on your consent. To exercise any of these rights, contact us at info@woodbankenvironmental.co.uk.
Our website may use cookies or similar technologies to help it function properly, understand how visitors use the site, and improve user experience. You can usually control cookies through your browser settings by blocking or deleting them, though some features of the site may not work correctly if cookies are disabled.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or how we handle data. When we do, we will update the date at the top of this page. If you have any questions or concerns, please contact us at info@woodbankenvironmental.co.uk, by phone at 01625 380210, or by post at 6 Trafford Road, Alderley Edge, SK9 7NT, United Kingdom.